Shipping & Delivery

How long is delivery to the UK?

Delivery to the UK typically takes 6–12 business days, depending on your location and the product ordered. All orders include a processing time of 1–2 business days before dispatch. You will receive a tracking number as soon as your order ships.

How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking number. You can use this number to follow your shipment’s progress at any time.

Will my order arrive safely?

Absolutely. Every product is carefully packaged using protective materials to prevent damage during delivery. We work with reliable shipping partners to ensure your order arrives in excellent condition. If your item arrives damaged, contact us immediately and we’ll fix it for you.

Returns & Payment

Do you offer returns?

Yes, we offer **30-day easy returns**. If you’re not completely satisfied, simply contact our support team within 30 days of receiving your order. Items must be unused, in original condition, and in their original packaging. *Note: The customer is responsible for the return shipping cost for non-faulty items.*

What payment methods do you accept?

We accept all major payment methods, including: Visa, Mastercard, American Express, Apple Pay / Google Pay, and secure debit card payments. All transactions are processed through encrypted, trusted payment providers.

Customer Support & Business Info 

How can I contact your support team?

You can reach us directly via email at contact@zenvahome.com** or call us at +44 7395 764 821  during our support hours (Mon–Fri, 9:00 AM – 5:00 PM UK Time).

Where is Zenvahome registered?

Our company, Klystro LLC, is registered at **30 N Gould St Ste R, Sheridan, WY, 82801, United States**. This address, along with our phone and email, ensures full Merchant Center transparency compliance.