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Thoughtful Lighting for Every Home — Free UK Shipping

Shipping & Delivery

We at Zenvahome are dedicated to providing outstanding customer service. We appreciate your choice to shop with us and are dedicated to providing a smooth and enjoyable experience. Below is our Shipping Policy, detailing how your Zenvahome products will be delivered.

Handling, Transit & Order Cut-Off Time of Zenvahome.

Handling Time:
After you place your order, please allow our team 1–3 business days to process it with care.

Transit Time:
Once processed, your order will typically be in transit for about 7–14 business days (Monday through Friday).

Order Cut-Off Time:
Please ensure your order is placed before 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) for same-day processing.

Total Estimated Delivery Time in the UnitedKingdom of Zenvahome:
We strive to deliver your order within 8–17 business days (Monday through Friday). This is an estimated timeframe; you may receive your order sooner.

Shipping Information of Zenvahome

Shipping Methods:
Currently, we offer Standard UK Shipping.

Shipping Rates:
Free Shipping on all orders of Zenvahome.

Delivery Location:
We deliver to the shipping address you provide at checkout within the United Kingdom.

Order Modifications

If you need to change your order, like updating the shipping address or items, please contact our support team at info@zenvahome.com as soon as possible. We’ll do our best to assist you, though modifications may not be feasible once your order is on its way.

Lost or Delayed Packages

If your package is lost or delayed, contact us at info@zenvahome.com for assistance.

Tracking Your Order

Order Tracking:
Once your order ships, you will receive a confirmation email with tracking details. This will allow you to track your package’s location in real time. You can also check the status on our “Track Order” page.

Tracking Availability:
Tracking information is generally available 24-48 hours after shipment.

Cancellations

Cancellation Window:
You have a limited time frame to cancel your order after placing it. Cancellations may not be possible once your order is in transit.

Cancellation Process:
To cancel your order, please contact our support team at info@zenvahome.com. We will do our best to accommodate cancellations within the allowed timeframe.

Refunds for Canceled Orders:
Cancellations made within the specified window will be refunded according to our Return and Refund Policy.

Address Accuracy

Address Verification:
It’s important to provide accurate shipping information during checkout. Zenvahome  is not responsible for orders sent to incorrect addresses provided by customers.

Address Correction:
If you notice an error in your shipping address, contact us at info@zenvahome.com before the order ships to request a correction. Additional fees may apply.

Undeliverable Packages:
If a package is returned due to an incorrect address, you may be responsible for any reshipping fees or related costs.

By placing an order with Eystone, you agree to the terms outlined in this Shipping Policy. If you have any questions or need further assistance, feel free to reach out to us at info@zenvahome.com

Contact us 
Email: contact@zenvahome.com
Phone: +1 307 3945141
Register Business Address: 30 N Gould St ste r, Sheridan, wyoming 82801, United States
Zenvahome is a brand operated by Klystro LLC and offers shipping to the United Kingdom.